Currency: All prices on this site are quoted in pounds sterling (GBP). The same amount may also be quoted in Euros (EUR) and United States Dollars (USD). These price conversions are approx and are for guidance only.
Payment must be made in pounds sterling (credit cards sales will be charged in your local billing currency by your credit card provider).
VAT: Value Added Tax will be charged on all sales to residents of the EU making personal purchases. If a valid EU VAT Registration number is provided at the time of ordering, goods will be shipped to non-UK residents of the EU net of VAT. All purchases made by and shipped to customers outside of the EU will be net of VAT.
Payments: We accept payment by a variety of means: cheque, Switch, Solo, Visa, MasterCard, Euro card. If paying by cheque, please make cheques payable to Godfrey Sports Ltd. If paying by credit or debit card please ensure we have the security code and if paying by switch please ensure we have the issue number.
Duties & Local Taxes: Any duties and/or taxes levied at the point of entry into the destination country are the responsibility of the purchaser. A commercial invoice can be provided with all goods shipped outside of the EU on request.
Shipping/Carriage: The final price quoted on the payment details page shows the delivery charge to the stated destination. If for any reason this is miscalculated on your order we will notify you immediately. Domestic shipping will be by UK Royal Mail or ANC. International shipping will be by International Royal Mail or ANC. Please contact us if you require special delivery services, prices for which will be quoted upon request.
Returns and Refunds: If you need to return goods to us under complaint or for exchange etc., please do so within 14 days of receipt and in their original condition, with the postage paid.
We appreciate that purchases are made without trying the garments on. In these circumstances where it is a stock item (i.e. training kit) without print or embroidery, we will happily arrange an exchange, credit or refund of the full purchase price paid for the goods, once we have examined the returned goods, but the cost of the shipping cannot be refunded. Please note that refunds will normally be made using the same method as the original payment. (i.e.: a credit card purchase will be refunded through your credit card account).
Goods which have been custom made (own colours chosen for skirts, dresses etc) or printed or embroidered cannot be refunded or returned except where there is a quality issue. Please contact us directly on 0115 986 4600 or email sales@godfrey.co.uk so we can deal with your individual requirements.
Goods that have been soiled through wear or use will not be accepted for return except for repair.
Samples:
Godfrey Sports will happily supply samples, in any available colours, providing credit card details are supplied. Samples are sent out on a 2 week sale or return basis, so the credit card will be charged if we do not receive the samples back within 2 weeks.
Repairs: Godfrey Sports guarantees all of our products for quality and workmanship. However if you need to return goods to us for repair, please return them with the postage paid. If Godfrey Sports agrees with the claim and it is within the one month of purchasing, we will repair the goods free of charge. If a repair is required after one month of purchasing then there may be a nominal charge subject to the fault.
Proof of Posting: When returning goods, please obtain proof of posting or a shipping certificate from a courier. If for any reason returned goods are lost in shipping, we regret that they remain your responsibility.
Title to Goods: Usual payment terms required by Godfrey Sports are that goods must be paid for prior to proceeding with your order. If, for any reason, goods are shipped prior to clearance of payments, title in the goods shipped belongs to Godfrey Sports until we receive payment in full for the goods.
